Quick guides and answers to the most common questions. If you can't find what you're looking for, write to us at support@pickaslot.net and we'll get back to you as soon as possible.
Set up your business
Go to Settings and fill in your business name, address, phone and working hours. This information will appear on your public booking page.
Add your services
In Services, add what you offer: name, duration and price. Each service can then be assigned to one or more team members.
Add your team and their schedules
In Team, add each staff member and define the days and hours they work (you can use date ranges for seasonal hours, holidays, or temporary cover).
Share your booking link
You'll find your booking link in the sidebar — share it on social media, WhatsApp, or your website so clients can book 24/7 without calling you.
How do I cancel or reschedule an appointment?
From Appointments you can open any booking and cancel or reschedule it. Your client can also cancel using the link in their confirmation email, subject to the minimum cancellation window you set in Settings.
Do my clients receive automatic reminders?
Yes. PickaSlot sends a confirmation email when a booking is made and a reminder before the appointment — no action needed on your end.
Can I block time slots (holidays, breaks, days off)?
Yes. In Team → schedules you can set date ranges for temporary availability, and block specific slots for bank holidays or breaks.
How do I change my plan or sort out a billing issue?
Write to us at support@pickaslot.net with your business name and what you need — our team handles plan changes and billing questions directly.
What happens to my clients' data?
We only store what's needed to manage bookings (name, phone, and optionally email). You can read the full details in our Privacy Policy.
I found a bug or have an idea to improve PickaSlot
We'd love to hear it! Write to us at sales@pickaslot.net — we read every message and many product improvements come directly from our customers.
Our team is available to help with any technical, billing, or account setup questions.